Fun fact: Meta has burned through $13 billion trying to build the metaverse, losing about $1 billion monthly with virtually nothing to show for it. Metaverse Statistics 2025: Usage, Users, Market Size, Projections & Key Data - Skillademia Meanwhile, reports suggest that Meta's flagship social VR app Horizon Worlds is failing to attract users 75+ Latest Meta Statistics & Facts for 2025 despite all that cash. It's like watching someone spend a fortune on the world's most expensive party that nobody wants to attend.
The problem isn't just Meta. Across the industry, virtual worlds are struggling with the same challenge: how do you build digital communities that don't feel like expensive ghost towns?
While most companies are throwing money at better graphics and fancier headsets, there's a different school of thought emerging. Some builders are focusing less on the technology and more on the psychology of what makes people actually want to hang out together online.
Meet Russ Franklin, a former nuclear weapons guard who's been experimenting with community building since 2017. His path from military security to NFT pioneer to his current project, Hubzz, reads like a masterclass in opportunistic hustle. But it's his unconventional approach to building relationships that might hold the key to solving the metaverse's biggest problem.
What makes Russ' story compelling isn't his background or credentials. It's that he figured out how to get hired by some of the biggest names in Web3 using nothing but curiosity and a willingness to fix things nobody asked him to fix.
The Logo Critic Who Accidentally Became an Entrepreneur
Fresh out of the military, Russ was doing what most of us do when we're figuring out life: consuming random documentaries and falling down internet rabbit holes. He stumbled across stories about virtual worlds like Entropia Universe, where someone bought a digital planet for $300k, fractionalized it, and started making millions annually.
"It wasn't that I was pursuing that," Russ clarifies. "I just thought it was fascinating that was even possible on the internet."
When he discovered NFTs through Trust Wallet's six available options (back when OpenSea was still in beta), something clicked. But here's where it gets interesting: instead of immediately launching his own project, Russ did something most founders are too proud to do.
He started fixing other people's problems for free.
"I told a guy his logo sucked, and I redid it for him," Russ laughs. "But the reason why I redid it for him is because I wanted to be the icon people tapped on whenever they opened the application."
FOUNDER LESSON #1: Start by fixing problems for free, not building products for profit.
Don't start with a grand vision and a five-year plan. Start by finding broken stuff in your daily workflow and fixing it.
Example: Frustrated that DAO governance discussions happen across five different platforms? Build a simple tool that aggregates everything in one place. Start there, then expand.
The High Agency Hustle That Opened Every Door
"I would do a lot of this stuff for free because I'm the type of person where I see a problem and I just want to fix it," Russ explains. "I'd put together a proposal and they're like, 'Oh my gosh, we haven't even thought about this stuff.'"
This approach landed him early roles at Axie Infinity and even Nifty Gateway (before the Winklevoss twins acquired it for Gemini). Not because he had an Ivy League MBA or an uncle who works at Goldman Sachs, but because he saw problems and solved them before anyone asked. He also gained valuable experience working at Stacks, which became an important learning foundation for him.
FOUNDER LESSON #2: High agency beats high credentials every single time.
Stop waiting for permission to contribute. If you see something broken in a project you care about, build a solution and present it. The worst case? They say no. The best case? You just earned yourself a seat at the table.
Example: Notice that your favorite DeFi protocol has terrible user onboarding? Create a simple walkthrough guide, share it publicly, and send it to their team.
The NFT Showcase Epiphany
Fast forward through Russ' journey working with major IPs like Paramount Pictures and Legendary Studios. He was helping traditional companies understand NFTs and create release strategies, but something was bothering him.
"It's like, do you even have it? Tree falls in a forest, if no one's there to see it, did it really fall? Same thing with collectibles. You need a way to showcase, right?"
Look, Russ had one of those lightbulb moments that probably made him want to smack himself in the forehead. All these people dropping serious cash on NFTs weren't doing it to admire their purchases in private. They wanted to show them off! But somehow, every single platform in existence made displaying your expensive digital collectibles feel about as glamorous as filing your taxes.
FOUNDER LESSON #3: The biggest opportunities hide in assumptions everyone accepts without questioning.
The real insight isn't always about building something completely new. Sometimes it's about questioning assumptions that an entire industry has accepted without thinking.
Example: Everyone accepts that Web3 onboarding is complicated, but what if you built a tool that made wallet creation as simple as signing up for Instagram?
The Clubhouse Connection
The final piece came from an unexpected source: Clubhouse. Remember that audio-only social platform that exploded during the pandemic?
"It was originally inspired by Clubhouse," Russ admits. "The accessibility, the ease of access, and the fact that I could pop into a group chat at the end of my day and kind of feel like I'm a part of something."
But here's the genius part: instead of just copying Clubhouse, Russ combined that effortless social discovery with the NFT showcase problem he'd identified. What if you could drop into virtual spaces as easily as joining a Clubhouse room, but also display your digital collectibles and connect with people who shared your interests?
This became the core vision for Hubzz, his current project in development.
FOUNDER LESSON #4: Innovation comes from combining existing solutions, not reinventing everything.
Look at what works in other industries and ask: "How could this solve problems in my space?" The best ideas often come from cross-pollinating successful concepts.
Example: Love how TikTok's algorithm surfaces relevant content? Apply that same discovery mechanism to Web3 communities.
The Community Building Secret Nobody Talks About
"My benefit was that I had just been living in this space since 2017, so I had literally developed relationships. It literally takes two years to really get to know someone, like truly."
The insight hit him hard: real communities aren't built through marketing campaigns or airdrop mechanics. They're built through genuine relationships that develop over time. But most founders don't have the luxury of spending two years building relationships before launching their product.
Russ discovered something counterintuitive. Instead of trying to manufacture community through clever growth hacks, you flip the script entirely. You become obsessively focused on creating value for a small group of people who genuinely need what you're building.
But here's where Russ gets vulnerable about what this actually means: "You need to make sure that you're willing to be open and upfront and hopefully the project isn't just a cash grab. Everyone's like, yes, I want a piece of this world changing thing."
The authenticity part isn't just strategy; it's survival. People stick around not because you've gamified their attention, but because they're genuinely invested in what you're creating together.
FOUNDER LESSON #5: Authenticity and transparency aren't just nice-to-haves—they're survival requirements.
Don't try to manufacture community through gamification alone. Create genuine value first, then let community form around that value. But this only works if you're genuinely transparent about your intentions from the start.
Example: Instead of launching with a points system and hoping people stay engaged, build a tool that genuinely makes people's lives easier.
The Incentivization Framework That Doesn't Feel Gross
Most Web3 projects approach incentivization like a casino: flashy rewards designed to hook people just long enough to extract value. Russ is planning a different approach for Hubzz.
"The best gamification and tokenomics are the ones that surprise people with the reward. You don't even have to be so upfront with it. You just kind of leak 'we're definitely gonna make sure our early adopters are taken care of' and you need to fall through on it."
But here's the crucial part about fairness that most projects miss: "You can really get a sense for how you can be postured in a way that actually gets people to be like, this actually might be a good one because they're treating me a little better than the next guy."
It's not just about giving rewards; it's about being genuinely fair in how you distribute value back to the people who help you build.
FOUNDER LESSON #6: Design for fairness from day one. People can tell when you're being stingy or manipulative.
Don't reward people for showing up. Reward them for contributing in ways that make your platform better for everyone. But make sure your reward system actually feels fair—people can tell when you're being cheap.
Example: Building a creator platform? Make sure rewards feel proportional to the value created, not just engagement metrics.
The Language That Kills Adoption
"I've literally had to change up what I even call this platform. It's not a metaverse. It's a social virtual world. They're not NFTs. They're digital collectibles."
Why? Because saying "metaverse" in 2025 is like mentioning your NFT collection on a first date; people immediately start looking for the exit.
FOUNDER LESSON #7: Test your messaging with people outside Web3. If they immediately zone out, you're using insider language that limits your market.
Translate technical concepts into benefits people actually care about. Your grandmother should understand what you're building.
Example: Instead of "decentralized autonomous organization," say "community-owned platform." Same concept, less intimidating.
The Blueprint for Building Better
Russ' journey from nuclear weapons guard to Web3 community expert wasn't planned. It was a series of curiosity-driven decisions: following interesting problems, fixing things that annoyed him, building relationships through contribution rather than extraction.
Now, as he works on Hubzz (currently in the middle of a seed round), he's applying these lessons to create something different: a social virtual world that prioritizes authentic connections over flashy technology.
"I felt like if I didn't do it, maybe no one would. And that scared me a bit. And I believe that one person, with a vision, can change things."
The nuclear weapons guard who became a community builder learned that:
Fixing problems for free opens more doors than perfect pitches
High agency beats credentials every single time
The biggest opportunities hide in accepted assumptions
Innovation comes from combining solutions, not reinventing everything
Authenticity and transparency aren't optional in Web3
Fairness in reward systems builds lasting communities
Language shapes who pays attention to your project
Your Turn: The Community Builder's Playbook
Want to build authentic Web3 communities without burning millions? Here's Russ' step-by-step blueprint:
Step 1: Find your problem-solving superpower
Russ had an eye for broken design and wasn't afraid to tell hard truths
What do you naturally notice that others miss?
Step 2: Start contributing before asking
Work for free on projects you believe in
Build reputation through helpful contributions, not self-promotion
Step 3: Question the "impossible" problems
Look for pain points everyone accepts as "just how it works"
The biggest opportunities hide in plain sight
Step 4: Be radically transparent
Share your real motivations and limitations
People can smell BS from miles away in Web3
Step 5: Design for fairness
Create systems that feel fair to participants
Share value with people who help you build
Step 6: Test messaging outside the bubble
If Web2 people zone out, you're using too much jargon
Your grandmother should understand what you're building
Step 7: Build for yourself first
If you wouldn't use your own product daily, why would anyone else?
Your frustrations are market research gold mines
Step 8: Play the infinite game
Build for longevity, not quick exits
Focus on creating lasting value over token price pumps
The magic isn't in the technology or the tokenomics. It's in the authentic desire to solve real problems for real people while being genuinely fair and transparent about how you operate.
Sometimes the best way to build the future is to start by improving your own present, one small fix at a time. Even if that fix starts with telling someone their logo looks like it was designed by a caffeinated squirrel.
Russ Franklin is the founder of Hubzz, which is currently in development. You can join their Discord, follow them on Twitter @HubzzHQ, or reach Russ directly @RussFranky. He's always open to discovery calls with people interested in the space.
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